Gavin Palin
Independent Family Funeral Services
'Our Family Caring For Your Family'
01270 624153
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Private Chapel of Rest
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24 Hour Personal Service
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Memorial Stones
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Floral Tributes
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Live Streaming Services
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Religious Ceremonies
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Celebrant Ceremonies
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Keepsake Memorials
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Ashes Into Glass and Memorial Jewellery
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Obituary Notice
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Bespoke Personal Scatter Tubes and Coffins
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Service Sheets
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Pre-Paid Funeral Plans
From: Caz Moon-Rowley
Arrangments For: The Late Audrey Matthews
Star Rating: *****
Gavin gave our Mother-in-law a lovely send off. A family friend of Steven too. Really helped us when we needed him and worked around the clock to help our family' xx Thank You Gavin.
From: Les
Arrangements for: The late Dave Peever
Star Rating: *****
Amazing service from all the people involved in giving my partners brother, "our Dave", the very best send off we could've hoped for..
Dave had known Gavin for a few years, having worked on some of his engines, and, when he was sadly diagnosed with cancer, said he wanted Gavin to do his funeral .. so with Gavin we went..
from the minute we rang, after Dave left us,.not only, were we treated with the utmost respect,.. we were also, made to feel like family,.. and were shown nothing but care and compassion, from everyone we dealt with..
the whole process was made so easy for us..we were guided through every step..everyone bent over backwards to get everything just as Dave wanted ..and as this funeral, was not quite "the norm" (to say the least!).. they did an outstanding job !.. anything we asked, 'could we have...' the answer was, 'yes, we can do that'.. Dave Wasnt religious, so Gavin organised the whole service to be held at Coppenhall club.. it was Gavins idea to put Dave, in his coffin, on stage for the service..which was so apt, as Dave had been a musician in bands for years..so that was perfect , and really touched us..
i also have to mention the classic car, Gavin prepared for Dave to travel in.. Dave had worked on the engine previously, and when we realised there was no more treatment, and told Gavin, he threw himself fully into getting that car ready for Daves final journey.. he worked so hard to get it finished for us , and it really made it, the best send off..
with their organisation, the day of the funeral ran so smoothly..
everything was done 'right'..
but above that, the warmth, care and compassion, we were shown, means so much more to us..
we cannot thank Gavin, and all the team enough..i could go on, but i think some pictures of the day will say much more..
From: Shirley Robinson (Crawford)
Arrangements For: The Late John Crawford
Star Rating: *****
Can not fault the service, nothing was too much trouble and nothing left to chance. First class service.
From: Sarah Winchester
Arrangements For: The Late Jane Ann Wright
Star Rating: *****
Absolutely amazing service by Gavin and his team, from the moment we rang to the end. He was always available and nothing appeared to be too much trouble!
At the saddest time of my life Gavin and his team made the arrangements so easy and without any stress to the family.
Friendly, caring and professional.
Thank you so much to all of you.
I cannot recommend Gavin Palin's Funeral Service enough. I would not use anyone else! Thank you again. X Sarah X
From: Dale Alexander
Arrangements For: The Late Alan McNally
Star Rating: *****
Thank you to Gavin & his team for arranging such a beautiful send off for my Dad. You're just the best in the business. I cannot thank you enough!
From: David Vickers
Arrangements for: The late Patricia Mary Vickers
Star Rating: *****
Gavin, Paula, Max and the team are really professional and caring. 12 months today they did my mums service and nothing was to much bother for any of them. Can not thank you all enough.
From: Vicky Wakes
Arrangements For: The Late Jeanette Day 'Netty'
Star Rating: *****
Gavin, Paula and Max have been absolutely fantastic throughout the last 6 weeks. My sister suddenly passed away at the end of July and they have been friendly, respectful, patient and granted all our wishes even down to going out and buying my sister some fake eyelashes as she always had eyelashes on. I was going to do her make up but due to time and living in Manchester, time just flew by so his lovely wife made sure she was made up and put her lashes on her. As far as coffins go, I’ve never seen such beautiful satin lining in a coffin. They treated my sister with respect, even washed her hair, gave us locks of her hair as requested and have just basically been there for us throughout this heartbreaking time! Even when Gavin went away for the weekend he was still making arrangements. They drove my sister from Crewe/ Nantwich all the way to Manchester where she was buried. Although I live in Manchester, God for bid if anything was to happen to me whilst I’m young I would want Gavin to take care of me. They’re a wonderful team who cannot do enough for you, as well as being Firefighters and Volunteer Ambulance First Responders in their spare time (Max attended my mum’s house fire in 2015) the house was in flames from top to bottom and he revived my mums dog. It’s a small independent family business and they are amazing people with huge hearts and love to help people. I could carry on writing for another hour for everything they’ve done for us, but in a nutshell I’d rate them 100 out of 10. If you’ve lost a loved one and are looking for a genuinely respect and reliable funeral director then go to Gavin. They’re not money grabbing people either, his prices were over £2000 cheaper than the initial funeral director we were going to use. They behaved professionally but also have a good sense of humour if you need to have a laugh!! Instead of a funeral we wanted to call it a celebration of my sister’s life, they went above and beyond to meet every need / wish we had and gave her a fantastic send off with respect and dignity. Thank you Gavin, Paula, max and the rest of the team for all your help, advice, support, guidance and respect through those 6 weeks of the living nightmare we were going through!! Much love, Vicky, Suzie, Andrew, mum (Anne) and the rest of the family.
From: Peter Hall
Arrangements For: The Late Diane Hall
Star Rating: *****
What to say... My dear wife Diane passed away far too early and we were immediately faced with lots of decisions... I contacted Gavin and he came around to see me the next day - extremely well presented and professional, friendly and helpful - just when you need him to be. We made arrangements together - Gavin was supportive but not intrusive and worked with us on all of the arrangements, whether we wanted to arrange things or whether we asked him to do so. Prior to the funeral I was able to visit my wife as often as I liked, which I found to be a comfort. On the day of the funeral we couldn't have asked for better service - the whole team were involved, Gavin provided the vintage Hearse (which looked every inch a 'classic') and the whole event was really well managed. Gavin, Max and staff were there the whole time, helping ensure things ran smoothly, always present in the right place at the right time and with just the right amount of presence. Paula did a great job of placing/arranging the flowers in church and the Orders of Service and music were spot on. Thanks Gavin and all the team, this was a very difficult day for my daughter and me and you really worked hard to ensure it was all well organised and as good as could be, we're both very grateful. Kind regards, Peter
From: Karen Downes
Arrangements For: The Late Thelma Joyce Jones
Star Rating: *****
I just want to say thank you again - your professionalism coupled with the compassion you and your staff offered to us was off the scale. You were highly organised but never pushy, supportive without being intrusive, accommodating with visits to see mum. I cannot speak highly enough of you and your team. Even the walking in front of the hearse was something that was so respectful and something I think that has been lost over the years, and I know mum would have been impressed.
From: Susan Edwards
Arrangements For: The Late Sheila Morgans
Star Rating: *****
Absolutely fantastic service from Gavin, Paula & Max. Went above & beyond to help. From start to finish they helped to plan all of my aunts funeral & were there when needed with lots of help & advice. Gave a very personal & professional service & were incredibly patient with me. I would recommend their service 110%! Cannot thank them enough.
From: Ray, Mark and Elizabeth Davenport (personal hand written letter)
Arrangements For: The Late Doris Davenport
From: Maureen Page
Arrangements For: The Late John Page
Star Rating: *****
Words alone cannot express the kindness and care we received from Gavin and the team during a very sad time. They looked after John after his passing . All the funeral arrangements were taken out of our hands and dealt with in a caring ,compassionate and professional way. Nothing was too much trouble and the family and I would like to thank you all so very much for all you have done to help us through. Unfortunate circumstance how we met but I feel I have a new friend.
From: Charmaine Karim (Smith)
Arrangements For: The Late Joseph Henry Thomas Smith
Star Rating: *****
Gavin gave our Daddy the funeral of a king, nothing was to much trouble for him and his team, this isnt just an undertaker, this man is an angel who helped us every step of the way arranging even minor details of what was a awful time for us, going out of his way to tend to our needs. Thank you could never be enough to you and your amazing team. Gavin Palin's without a doubt the best funeral services in the North West of England
From: Lesley Medlicott
Arrangements For: The Late Alice Isherwood
Star Rating: *****
Absolutely pleased with the service you provided for our mum. You feel like part of the family. Many thanks. X
From: Diane Byrne
Arrangements For: The Late Jennifer Humphries
Star Rating: *****
Sadly this year we have needed to arrange two funerals
My husband's father in January and my Mum this week.
We can honestly say that the kindness and care from Gavin and Max and colleagues shone through.
They helped us every step of the way with both arrangements, and really took all of the stress out of it for us.
Everything was handled beautifully and with love and dignity.
And as a family we appreciate the care and support you have shown us.
From: John Heseltine
Arrangements For: The Late Philip Heseltine
Star Rating: *****
Gavin and his colleagues were great throughout the 3 weeks following my Father's death (August 2019), and I would have no hesitation in recommending them.
From: Kim Maddrick
Arrangements For: The Late Robert 'Bob' Sillitoe
Star Rating: *****
Gavin Palin and his team were recommended to us after our dad passed away on 7th February. They offered an absolutely amazing first class service from start to finish. From the moment they attended Mum's house to take Dad away, to the moment Dad was laid to rest at his woodland burial yesterday, Gavin and his team acted with consummate professionalism. They were also comforting and empathetic during what was a very emotional time. They gave us all the time we needed regarding every aspect of planning Dad's funeral. When we visited Dad in the chapel of rest Gavin was a comforting presence and was very reassuring. Gavin and the team incorporated all of our requests for the day of the funeral. Some of our requests were not the usual type of requests, but nevertheless Gavin and his team pulled out all the stops to ensure that Dad had the send off he would have wanted, and the send off he deserved. Dad would have loved it! There was no sense of being rushed at any point, and we were made to feel at ease the whole time. The funeral celebrant who Gavin chose for us - Ian Lewsey - was warm, respectful and compassionate. On the day of the funeral everything ran very smoothly and we were very well looked after. Thank you Gavin and the rest of the team for all your help, respect, guidance and support. From Kim, Lee, Rona, Stellan, Freja & Maddy.
From: Candice Sauerland
Arrangements For: The Late Peter Evanson
Star Rating: *****
This will be the third funeral Gavin, Max and his team have done for the family I can quite honestly say they go above and beyond.
Nothing is to much for the guys at your most vulnerable upsetting time they are always at the other end of the phone no matter what time 24/7. They are so compassionate caring and understanding they take their time to make sure everything is perfect and how you want it. I cannot recommend these enough you certainly won't be disappointed at the sad times your going through.
From: Maisey Bourne
Arrangements For: The Late Pamela Cope
Star Rating: *****
Gavin and max went above and beyond to give my nanna the send off she deserved. They treated us as a family so well.
We cant thank them enough. Being brought up in Claughton Avenue Crewe, Gavin agreed to drive my nan through the street for her very last time. Everything we wanted they provided. Again we cannot thank them enough
From: Dominique Bradbury
Arrangements For: The Late Iris Catherine Carr
Star Rating: *****
I cannot speak highly enough of Gavin and Max their kindness and sensitivity that they have shown to us during a very difficult time was outstanding. Nothing was too much trouble and they made sure that everything was perfect for our Mums funeral. Thank you all so much for your dedicated service you are a credit to your profession.
From: Patrick Moore
Arrangements For: The Late Jessie Maher
Star Rating: *****
Gavin Palin Funeral Services gave us a very professional service and made us felt like we were looked after the whole way through. I would recommend Gavin Palin Funeral Services to everyone.
From: Lynsey Fosbrook
Arrangements For: The Late Jennifer Colley
Star Rating: *****
It’s taken me nearly 7 months to write this review as everything is still hard! I just want to thank Gavin for everything. Losing my mum was the hardest and most painful time in my life (it is still) but Gavin was the most sincere and respectful man. No matter what time of night I wanted to come talk to her it was always ok. He kept in constant contact with my dad, day to day to make sure he was ok as well as making sure my mums funeral went just how she’d planned. Gavin you are just the best around here and we thank you so much for caring so much. All of our family want thank you for the care given, not only to us but to mum after she passed. She was in good hands
From: Marjorie, Derek and Caroline Walker
Arrangements For: The Late Christopher Walker
Star Rating: *****
There’s no good time to need a funeral director, but when you do we can’t think of anyone other than Gavin we would turn to. Gavin showed the utmost professionalism and care when we were unfortunate enough to need him. There was no conversation too long, and no request too unreasonable. Throughout the whole process our family never felt alone, because we had Gavin. Thank you so much Gavin and your team from the bottom of our grieving hearts.
From: Liam Tomkinson
Arrangements For: The Late Katrina Tomkinson and Mark Crimes
Star Rating: *****
I lost my grandmother, Katrina Tomkinson, last year. My mother after extensive research, going by others testimonials and recommendations chose Gavin Palin and colleagues to care for my nan until the funeral. The care and thoughtfulness that was shown to my mother throughout the worst time in her life was exemplary. The little touches stood out the most for me; opening the office on a Saturday night to chat, making her a brew before a chat, providing explanations and advise without being condescending, showing genuine compassion, keeping her updated throughout everything and even asking simple questions such as making sure everyone was sat where they should be before the funeral service began to ensure everything was as perfect as it could be. Not to mention the care and respect they showed my grandmother until her service. I simply could not fault the team, and although a sad occasion, I came out feeling that we made the right choice using Gavin and co, and had so much respect for the work they do. Later in the year, tragedy struck again in my family. My uncle, Mark Crimes, who was more like a father to me, sadly passed away, and I was one of the individuals who was to make arrangements. There was not a second thought in my mind, immediately I knew Gavin and team should be the ones to care for him. This was also solidified by the fact my uncle himself really liked them having seen the service for my nan months prior. As before, the team went above and beyond our expectations; allowing multiple visits over the Christmas period, including on Christmas Day, supporting us throughout the entire process, allowing us the freedom to customise the service how we wanted it - yet still providing much needed guidance and information, along with support and taking care of arrangements. They removed all the stress, giving us the ability to truly design a service that was right for my uncle. I personally met Gavin and Max, both were very professional and empathetic, they immediately put us as ease and guided us through the entire process start to finish without hassle. I cannot thank everyone at Gavin Palin Independent Family Funeral Services enough, the care and respect you shown my loved ones, alive and sadly departed, as well as myself, shall never be forgotten. Each and every member of my family who met you all said what wonderful people you are and how lovely the services were. Although hopefully not for a long time yet, I can say for certain we shall be meeting again, to which I am sure more excellent testimonials can be written. Thank you.
From: Dave Wade
Arrangements For: The Late Catherine Green
Star Rating: *****
Where do I start, these guys are unbelievable what they have done for me and my partner in the last 2 years of using them, very supportive and supporting around the family, if your unsure of anything they are just a phone call away! The service they over and bring is amazing! Can't speak more highly enough of these amazing people! They always go that one step extra in every situation to help you! Thankyou for everything you have for me and the support you have offered and give me.
From: James Johnson
Arrangements For: The Late Belinda Yolande Johnson
Star Rating: *****
I cannot put into words what Paula (she was the one that was not in the forefront but cared for my late wife), Gavin, Max, (Fred Gee The horse guy from Buxton) and everyone else involved. I would also like to thank Deacon John Penny for the service he gave. I'm sure he would have wanted it to be a little different but did what was aked of him and for that he has my thanks. I was dreading the day and it turned out to be a beautifful day. James Johnson
From: Joanne McCracken
Arrangements For: The Late Edwin McCracken
Star Rating: *****
I cannot thank Gavin and Max for all the help they gave me, not just when my husband died but before they really went above and beyond they are genuinely helpful and caring nothing was too much trouble thank you.
From: Gail Rogerson
Arrangements For: The Late Shaun Rogerson
Star Rating: *****
I would just like to say a big thank you to Gavin and his family for ensuring our son had a lovely send off, so helpful and kind, nothing was to much trouble for them, a really nice man, thanks to you all. Gail & Trev.
From: Laura Sumner
Arrangements For: The Late John Joseph Sumner
Star Rating: *****
At such a sad time Gavin Palin and his family gave us lots of comfort and trust to arrange my grandads funeral. What we thought would be a stressful time Gavin and his family took all that stress away and listened to all our wishes to make this such a special day. We would just like to thank you again for everything you have done. Additionally we would highly recommend Gavin Palin’s service to all. Thank you *****
From: Trevor Rogerson
Arrangements For: The Late Shaun Rogerson
Star Rating: *****
Very professional service, could not do enough for us, so grateful to all involved. Thank you.
From: Ian Shenton
Arrangements For: The Late Joshua Spender
Star Rating: *****
We would like to thank Gavin and Max and all there team for there help and professional help we received from them in the last 4 weeks. We can honestly say we could not of got through the last 4 weeks if it wasn't for the help from Gavin and Max. Great Funeral Directors. And now great friends. Thank you all so much .
From: Maisey Bourne
Arrangements For: The Late Pamela Cope
Star Rating: *****
Gavin and max went above and beyond to give my nanna the send off she deserved. They treated us as a family so well. We cant thank them enough. Being brought up in claughton ave crewe, gavin agreed to drive my nan through the street for her very last time. Everything we wanted they provided. Again we cannot thank them enough
From: Kerry Anne Birkby
Arrangements For: The Late Maureen Price
Star Rating: *****
This family buisness is one of the best ive ever seen .. they are so welcoming make u feel at home..with this funeral service they make it feel personal. .go above and behond and different jobs suit different individuals but this service is run by people who are made for the job... true service 100% from start to end...and is the nicest family run buisness ive ever witnessed.... gavin and paula and there colleagues are outstandin!!! I will never go any where else after seeing the great service they done for my mum!! Lovely decent folk... 🏆never seen anything run so beautifully and no stress at all..thanku mr palin mrs palin and colleagues xx no rush 24.7 and good people .. and i want to take plan out for me and wondering do you help with wills ? .. if so contact me to arrange many thanks
From: Rachel Sealey
Arrangements For: The Late Greta Naylor
Star Rating: *****
Great service from everyone, made one of the hardest times in my life better by taking the pressure of me and were always there if I needed anything or had any questions, I could not thank them enough x x
From: Kay and Shirley
Arrangements For: The Late Rhona Leedham
Star Rating: *****
Outstanding support and professional services from Gavin and Max. Thank you for your care of us at a difficult time. Kay and Shirley
From: Robert Heywood
Arrangements For: The Late Celia Lewis
Star Rating: *****
Gavin and max went above and beyond to give my nanna the send off she deserved. They treated us as a family so well. We cant thank them Thank you so much. Gavin and Max for the perfect funeral for our mum. Everything was spot on and just as we requested. Very professional and compassionate service. Regards Rob.
From: Karen Kemp
Arrangements For: The Late Cynthia Shaw
Star Rating: *****
Thank you, Gavin, Max, Paula and team for the care and compassion you showed to our mum and the support you gave to us. We can’t describe in words how wonderful you all are. From the very moment we made that phone call, to the last minutes when we laid mum to rest you supported and guided us through every step, made what was a traumatic and upsetting time for us easier. When you took her, you said you’d look after mum, and you did with the dignity love and care as if she was one of your own mums. We knew she was in safe hands I can remember coming to see mum and I knew it would be fine and it was, so much so that my sisters who had had reservations took the step and were glad then had. Gavin and his team had taken care of everything, hair, little bit of make up as mum liked. It’s as if she was sleeping. Nothing was too much trouble, every little detail and more was put in place for the day to be special as possible, you went above and beyond to give our mum the loving send-off she deserved. From walking in front of the Hearse, which is soooo lovely right up to the playing of music at the graveside, never heard of that before but WOW what a touch. We thank you with all our love and cannot recommend you enough. Would never consider using anyone else. Fondest regards Karen, Jeanette, Michelle, Stephen & family
From: Ralph Warburton
Arrangements For: N/A - Audlem Cemetery Manager
Star Rating: *****
I have worked well with the team at Gavin Palin's and at all times have found them to be of the highest standard in all aspects . I feel sure that they will serve all needing their high quality service at all times
From: Kathlyn Lloyd
Arrangements For: The Late Linda Mary Olivant
Star Rating: *****
I would like to extend my heartfelt thanks to Gavin and Max for the way they helped us to organise the funeral of my late sister Linda. Their professional organization, care and compassion at a very difficult time was outstanding. I now live two hundred miles from the rest of the family but I was kept involved by internet communication by these excellent people. This meant so much to me.
From: Christopher Huxley
Arrangements For: The Late Linda Mary Olivant
Star Rating: *****
Gavin and his team ensured everything ran like clockwork on our sad day, would highly recommend to anyone.
From: Helen Newman
Arrangements For: The Late Brian Spann
Star Rating: *****
Helen and family would like to give Gavin, Max and staff heartfelt thanks for the way they handled the funeral for Brian. We received very personal service and nothing was too much trouble. Exemplary service throughout. We couldn’t have wished for more. Again, many thanks
From: Sue Bell
Arrangements For: The Late Pamela Stockton
Star Rating: *****
Mum passed away on 23rd February 2023 and from the moment on that morning I called and spoke to Gavin to ask that he take on the funeral arrangements for Mum there was absolutely nothing I had to deal with or organise. Between Gavin, Paula, Max and all the team they took the stress and worry off me for which I am truly grateful. Nothing at all was too much trouble. They showed nothing but care and compassion and indeed love at this very sad time for me as a daughter and the utmost care and respect to my Mum. Everything worked like a well oiled machine nothing left to chance. You would be hard pressed to find a more professional yet caring set of people. I wouldn’t use anyone else. I thank you all from the bottom of my heart for all you have and continue to do. Love Sue xxx
From: Shirley Weatherall
Arrangements For: The Late Anthony 'Tony' Moss
Star Rating: *****
This was a difficult situation as we didn't know as much about the deceased as we should have. Gavin Palin, in particular Max were incredibly helpful in all stages and aspects of dealing with everything from funeral details to general finances and contacting companies. Never easy but Max made it as smooth as was possible in the circumstances. I would highly recommend Gavin Palin Funeral Services. Thank you for everything. x
From: Helen Lear
Arrangements For: The Late Bernard James Collins
Star Rating: *****
From: Candice Sauerland
Arrangements For:
Star Rating: *****
Gavin and team are highly professional gave numerous loved ones a amazing send off nothing was to much trouble and went above and beyond
From: Kim Richardson
Arrangements For: The Late Margaret Richardson
Star Rating: *****
Would highly recommend Gavin Palin funeral services as Gavin and his team have gone above and beyond to help assist and guide us through the entire process. They have been kind, caring and compassionate throughout. A huge thankyou to Gavin, Max and the whole team.
From: Mandy O'Neill
Arrangements For: The Late Eileen O'Neill
Star Rating: *****
These guys are totally amazing, nothing was too much trouble and they put us at ease every step of the way and took so much pressure off of us Thankyou ♥️ myself and my family would recommend 100%
From: Donna Marie-Coghlan
Arrangements For: The Late Elsie May Coghlan
Star Rating: *****
Gavin and his wonderful team made an upsetting event bearable. Their empathy, patience and caring attitude is immeasurable.They go above and beyond to ensure each funeral is personal and the wishes of the deceased and their family are sensitively adhered to. Thank you all so much.
From: Eileen Dimelow
Arrangements For: The Late Irene Meakin
Star Rating: *****
I would like to thank you for your professionalism you showed over last couple of organising my mother's funeral and it worked out to be such a perfect day.
From: Janet Hall
Arrangements For: The Late Brenda Robinson
Star Rating: *****
We can not thank Gavin, Max and the team enough for all their support . They are so caring kind and compassionate, they were there to guide and support us with our planning for our farewell ceremony nothing was ever to much trouble. I would certainly recommend Gavin & Max and team. Also many thanks to Caroline Young Civil Funeral Celebrant.
From: Beverley Hassall
Arrangements For: The Late Eric Wright
Star Rating: *****
When my dad passed away, Eric Wright. Gavin, Max and staff were amazing. Nothing was to much trouble always there when they were needed. We never felt rushed always at ease. Thank you again for the wonderful service you provided Gavin and the rest of the staff xx
From: Trevor Cornes
Arrangements For: The Late Pamela Cornes
Star Rating: *****
WOW Where do I start. When the most precious thing in the world to me, my wife my best friend and my soul mate Pam lost her brave fight I could never have imagined how a service like Gavin and the team provide could make such a difference. As a husband I felt so low and vulnerable as I was going into unknow territory, I need not have worried these guys guided me every step of the way. I went to see my Pam on 4 occasions in the chapel of rest and on each occasion they treated it like the first, they knew I was struggling but they embraced me in a way only loving caring people can. Every time I asked could we do something, the answer was always the same, YES these guys just do not know how to say no. When making arrangements to them every detail matters, even down to the route you may wish to take on the day. On the day of the service they were exemplary, total professionalism, the way they conduct themselves, the way they assist and encourage others like me to stand up and be brave at a time when you need a shoulder to lean on. Along with my family I am proud to say Gavin and Max were a very broad set of shoulders that took us under their wings and guided us through the whole process. When it came to sorting a headstone I had an idea of what I wanted so between Me - Gavin/Max and the Stonemason it was batted back and too 3-4 times until I was happy, second best is not good enough for Gavin and Max. When the time comes to meet my Pam again there are only one set of instructions, Ring for Gavin and the team. To Gavin, Max, Paula, Jordan and Doug - I salute you and will be forever in your debt. My Kindest Regards - Trevor Cornes.
From: Leanne and Elaine Goodwin
Arrangements For: The Late Alan 'Pedro' Goodwin
Star Rating: *****
I can’t thank Gavin and Max and the team enough for what they did for my dad. They did everything we wanted and more. Me and my mam are truly grateful for there help nothing was ever too much. thank you again leanne and Elaine.
From: Elizabeth Rhodes
Arrangements For: The Late Linda Olivant
Star Rating: *****
Gavin and his family and team gave us 100% in organising my sisters funeral we could not have had any better from anywhere They even came from Nantwich to Newcastle under lyme to make the arrangements for us as my sister lived I Nantwich and wanted to be buried with her late husband Gavin and his team really did put themselves out to make sure everything was spot on he even sorted out the wake afterwards We as a family cannot falt their funeral service and l would like to say the biggest thank you to all involved XX
From: Tracey Fulham-Jones
Arrangements For: The Late Mark Gray
Star Rating: *****
Can’t recommend these guys enough. Gavin and Max are professional, caring and sensitive and made the difficult task of organising the funeral much easier. Would not hesitate to recommend them.
From: Brenda Grant
Arrangements For: The Late Alan Latham
Star Rating: *****
Gavin, Max and the team provided outstanding care and service. So kind and caring with our elderly Mother. Nothing too much trouble.
From: David Barford
Arrangements For: The Late Barbara Barford
Star Rating: *****
Gavin, thank you for organising my wife Barbara’s funeral, from start to finish it was stress free the staff were fantastic, you guided me through every step nothing was to much trouble, you even arranged for sunshine.
From: Spencer Hickson
Arrangements For: The Late Isobel Hickson
Star Rating: *****
I would like to thank Gavin, Max, Paula & Jordon along with the other staff, for providing an exceptional service for my Mum's Funeral. Gavin is a true gentleman and a caring considerate person. He puts you at ease whilst battling the emotions of planning a funeral. Him and his staff think of everything and help you plan the perfect funeral for your loved one. Nothing is ever too much trouble and he is always there to answer your calls or worries. A fantastic service from a compassionate, empathic local company. Thank you so much.
From: Barbara Bispham
Arrangements For: The Late Roy Bispham
Star Rating: *****
Gavin and Max were very caring, sensitve and professional. They listened to us and very very patient. They did not push us for any extras for the funeral and followed our wishes 100% as we wanted a small quiet funeral. They were always available without being pushy. The funeral was just what we wished for. Thank you
From: Gill Bailey
Arrangements For: The Late Richard Farrall
Star Rating: *****
I don't usually write reviews but I feel the outstanding service from Gavin Palin Funeral Services needs to be recognised. Both Gavin and Max are both exemplary in their profession in helping my family and I to unexpectedly arrange my Dad's funeral. Nothing is too much trouble for Gavin and Max, they take great care to listen and pay particular attention to details, even when these are changed at short notice. They spend time to find the most tasteful versions of music requested (football anthem), organise beautiful floral tributes, even in the shape of a football, re design service cards many times and also set out tables and chairs in a hired hall. Gavin and Max ensured the running of the service went perfectly, they advised on unexpected roadworks and even directed traffic when necessary.
I would not hesitate to recommend Gavin and Max, they are both very genuine and caring and helped us get through what seemed like an impossible task in the worst time of our lives. Thank you both.
From: Beryl Everall
Arrangements For: The Late Michael Everall
Star Rating: *****
Gavin gave my husband a good send off. At this extremely distressing time. Genuine compassion was shown and a excellent service. Sorted out all that was needed and went above and beyond. Very professional and showed great respect and dignity throughout. Thank you Gavin and all your caring members of staff. Beryl Everall.
From: Cheryl Bolton
Arrangements For: The Late Margaret Tilley
Star Rating: *****
I would like to thank Gavin and his team for the kind and caring way they looked after myself and my family at my mother's funeral.
From: Peter Higgins
Arrangements For: The Late David Olsen
Star Rating: *****
Our Good Friend Dave died. Due to circumstances it was up to his friends to follow his wishes. This was complicated when his Executor was taken ill with Pneumonia , as a result we were asked to help. Gavin and Max travelled some distance to visit us at home , a couple of times to discuss the funeral arrangements and plans. All our questions were answered quickly and efficiently Thanks to their help and advice and working with their suggested celebrant and printers we managed to give Dave what he wanted which included a superb Red Coffin in Liverpool FC colours They were kind enough to transport us to and from the funeral making sure it all went smoothly and afterwards helping to provide the headstone. We are very pleased with them.
From: Caren Long
Arrangements For: The Late Derek Long
Star Rating: *****
Caring and professional service from everyone. Nothing was too much trouble.
From: Gillian Dodd
Arrangements For: N/A - Funeral Plan Arrangement
Star Rating: *****
Not the easiest topic of conversation but I wanted to ensure my last farewell was sorted so no-one had to worry and wonder what I would have wanted. Arranged it all with an extremely pleasant young man who showed a genuine compassion on the topic. Max.....good job son! Gavin did well showing you the ropes. Highly recommend this firm to everyone who needs it. Thanks again. X
From: Julie Chalkley
Arrangements For: The Late Joan Chalkley and Mary Poole
Star Rating: *****
Over the last 7 months I have lost my mother-in-law and now my mum, Gavin /Max have been with us all the way through both funerals. The service they provide is 110% and caroline young who did both readings is also amazing. So thankyou from the bottom of my heart to you all. Julie and family.
From: Cheryl Bolton
Arrangements For: The Late Brian Tilley
Star Rating: *****
I would like to thank Gavin and his team for the kind and thoughtful way they looked after me and my family at my dad's funeral. Leading up to the funeral. Their patience and consideration to make sure we got everything we wanted was very much appreciated. On the day they guided us through a very emotional and difficult day with kindness and reassurance. Thank you so much to you and all who helped us on the day.
From: Vernon Hartley
Arrangements For: The Late John Richard Sybray 'Rick'
Star Rating: *****
If Rick had been there, and perhaps he was in spirit, as witness to his funeral how proud he would have felt. His final curtain call was organised with care, compassion and dignity. I speak for all the friends and family who attended the funeral and knew, loved and subsequently lament the passing of the late John Richard Sybray when I share heartfelt thanks to Gavin, Max and all those involved in the sympathetic organisation of his funeral. The day, regardless of the enormity of sadness, was arranged as an occasion of joy and happiness and was, as it should have been, a celebration of Rick's life. Kind regards and many thanks, Vernon, friends and family.
From: David Barford
Arrangements For: The Late Barbara Ann Barford
Star Rating: *****
Thank you for officiating at my wife’s funeral, you could not have been more helpful I am so glad I came to you to make arrangements, the short service Max did at the grave was much appreciated.
From: Brenda Grant
Arrangements For: The Late Joan Latham
Star Rating: *****
For the second time in eight months Gavin, Max and the rest of the team have helped us say goodbye to a beloved member of our family . They are truly special people. Professional , immensly kind and caring, nothing is too much trouble and they are always available. They took care of everything and made such a sad time so much more bearable. We wouldn't use anyone else. Thank you for looking after us all so beautifully. Brenda, Karen and family
From: Jean Shenton
Arrangements For: The Late Brian Shenton
Star Rating: *****
I would like to thank Gavin, Max and rest of the team for their kindness and professionalism for the way they looked after me, Karen and Ian arranging Brian's funeral. They looked after us all as if we were part of their family. Many thanks Jean, Karen and Ian xx
From: Paul Evans
Arrangements For: The Late Joy Tyrer
Star Rating: *****
Gavin and his team are not only highly professional, they are warm, kind, reassuring people to deal with, which helped me greatly at this difficult time. Nothing is too much trouble for them. I would recommend their service to anyone.
From: Maureen McCue
Arrangements For: The Late Michael Peter McCue
Star Rating: *****
Outstanding service from Gavin, Max, Jordan and Alan today at Mike's funeral. Nothing was too much trouble, everything went smoothly and without a hitch. My family and friends were very impressed with the service and arrangements. I can highly recommend them to Conduct funeral arrangements and on going catering. Can honestly say I didn't have to worry about anything. My heartfelt thanks for caring and understanding both my and my daughters' needs. Truly appreciate everything and highly recommend them.
From: Glyn Woolley
Arrangements For: The Late Audrey Woolley
Star Rating: *****
My wife & I would like to thank Gavin & all his wonderful staff for all his help & kindness he & his staff did for us at my mums funeral, we had a graveside service that absolutely wonderful from the music to the amazing words spoken by the vicar & the poem he read out. It was a truly a beautiful day one that my mum would of been so happy & overjoyed with every one commented what a wonderful day & a marvellous goodbye my mum had thank you to Gavin &all again, Glyn & Alison & family.
From: Sharon Morris
Arrangements For: The Late Christopher Downes
Star Rating: *****
We cannot thank Gavin Palin funeral services enough for the wonderful sensitive service that he provided us His invaluable advice and guidance helped us enormously as we have never had to arrange a funeral before He was always available and ready to give us his time to address any of our concerns He made it so smooth and seamless and we shall be ever grateful My sister and I were specially touched by the fact that in all his communication he always addressed our beloved by his christian name We would not hesitate to highly recommend anyone to Gavin for his 5 star service
From: Brian Greensmith
Arrangements For: The Late Pauline Joyce Evans
Star Rating: *****
To Gavin and Team. On behalf of myself and my family, I would like to thank you for your support, care and compassion during this difficult time. The service you provided was exceptional.
From: Eric Shaw
Arrangements For: The Late Clare Peberdy
Star Rating: *****
Unlike any Funeral Director I have ever dealt with before. 5 stars isn’t enough. We were all treated as if we were part of their family. Made a very difficult and sad time as stress free as it could possibly have been. They were there at every turn, helping, advising, in the Church, at the Cemetery and even at the Wake. Everybody agreed it was as good a funeral as it is possible to get. Can’t thank them enough.
From: Helen Richards
Arrangements For: The Late Dr William Neilson Stirling 'Neil'
Star Rating: *****
We would highly recommend this family firm who obviously put their all into providing a fantastic all round service Nothing was too much trouble and emails were replied to and phone calls were returned within super quick time. We lived too far away to pop in. A very professional,friendly and helpful team .Thank you all again
From: Sue Stirling
Arrangements For: The Late Dr William Neilson Stirling 'Neil'
Star Rating: *****
Thank you to Gavin and Max nothing was too much trouble you both showed care and compassion and gave me good advice at all times couldn't have got through with out you Thank you again x